It was most unfortunate that the first boat fell through but it turned out for the best and we appreciated integrity and obvious concern in difficult circumstances. We have had more than our fair share of dealings with boat brokers so we are more than qualified to judge you are an exception to the rule!Įveryone in your organization was helpful. “Clare and I would also like to take this opportunity to extend our thanks for all your excellent help and service.

You have it down right and it is very refreshing. Nothing is a problem and a client, like me, gets the very clear feeling that you can always rely on solid ‘after sales service’. All matters have been handled with the utmost professionalism and courtesy. “Firstly, I have been so seriously impressed with all of my dealings with your organisation. ” Phillip and Eva Southcombe, New South Wales “Eva and I would like to convey our sincere appreciation to all at Riviera Sales Rushcutters Bay, who very professionally and caringly assisted us through the total sales process with our purchase of ‘Plan-B’.Īs you are aware we are being assisted by Riviera Sales in rectifying a few minor problems which recently became evident and unlike some other sales companies that adopt an attitude of “we’ve got your money see you later” Riviera after sales service and caring attitude is very impressive to the point where we are not only encouraged to come back to Riviera Sales but also to inform our many friends of our good experience. Thanks so much for helping us make this happen - I am so proud to be finally part of the Riv community. ” Gregory I Freeman and Mary Freeman, Queensland The attention to detail both small and large was incredible, the boat being presented clean and ready to go, the beautiful engraved plaque in our name and the ‘nothing is too much trouble’ attitude are attributes rarely found in today’s market place. This is our fourth Riviera and along with three other cruisers we have dealt with a number of brokers from the good to the very stupid and I can attest that Riviera Sales, Rushcutters Bay are so far in front of the rest, it is remarkable.

“From the point of view of your dealership I was astounded by the professionalism shown and wonder as to what level of service could be expected when purchasing a million dollar boat if the service we received when purchasing a second hand vessel was so fabulous.

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